[For the merchant's attention: these pages are a generic template provided with your store. They do not constitute legal advice and must be reviewed and adapted to your business and to the regulations of your country. If you operate as a company, add your legal form and share capital, required under the OHADA Uniform Act on commercial companies. All bracketed items, including this paragraph, must be completed or removed before publication.]
The Oshara store is operated by Oshara, with registered office at [to be completed: full address], Benin. RCCM or activity declaration number: [to be completed: RCCM or activity declaration number]. Unique Tax Identification Number (IFU): [to be completed]. Contact: amoni@liretama.com · 2290162341212.
These Terms and Conditions of Sale govern orders placed on the store. The processing of your personal data is described in our Privacy Policy. Delivery or provision terms are detailed on the Delivery page, and return and refund rules on the Refunds page.
Any order implies full and complete acceptance of these terms. They may be updated at any time; the terms applicable to your order are those in force on the date of that order.
Products, services and services rendered offered are presented on the store with their description, characteristics and price. Photographs are illustrative and may show slight differences from the product or the delivered result.
We take care to ensure the availability of products or time slots, but unavailability may occur. In that case, we will inform you and offer a solution (an equivalent product or time slot, or a refund).
Your order is validated when you confirm your cart, your contact details and your method of receipt or service. A summary is sent to you and a tracking or confirmation link is provided.
We reserve the right to refuse or cancel an order in case of unavailability, manifestly incorrect contact details, or a prior payment dispute.
Prices are indicated in the store's currency. Where applicable, applicable taxes are included in the displayed price. Prices may change at any time; the price applicable is the one displayed at the time of your order.
The total amount includes the price of the products or services and, where applicable, delivery or service fees, displayed before the order is validated.
Payment is made by the methods offered at checkout: Mobile Money, bank card or cash on collection, depending on the options available.
Online payments are processed on a secure payment page operated by our platform and its approved payment providers. No bank card data is collected or stored by the store.
Your order is processed only after payment is confirmed.
Delivery or provision conditions (zones, fees, timeframes, procedures) are described on the Delivery page, which forms an integral part of these terms.
Unless mandatory legal provisions apply, refunds and returns are governed by the Refunds page.
Any complaint may be addressed to amoni@liretama.com or 2290162341212. We undertake to respond as soon as possible and to offer, as appropriate, a replacement, a refund or a commercial gesture.
We cannot be held liable for any delay or non-performance resulting from a force majeure event, including bad weather, power or internet outages, supply disruption, traffic restrictions or the act of a third party.
These terms are governed by the applicable law of Benin. In the event of a dispute, the parties will first seek an amicable solution; failing that, the matter will fall under the competent courts of [to be completed: city].