[Note for the merchant: these pages are a generic template supplied with your shop. They do not constitute legal advice and must be reviewed and adapted to your activity and to the regulations of your country. If you operate as a company, add your legal form and share capital, as required by the OHADA Uniform Act on commercial companies. All bracketed mentions, including this paragraph, must be completed or removed before publication.]
The Oshara shop attaches particular importance to the protection of your personal data. This policy explains which data we collect, why, how long we keep it and what your rights are, in accordance with the legislation applicable in Benin.
The data controller is Oshara, with its registered office located at [to be completed: full address], Benin. RCCM or business registration number: [to be completed: RCCM or business registration number]. Unique Tax Identifier (IFU): [to be completed]. Contact: amoni@liretama.com · 2290162341212.
We collect only the data necessary to process your order:
Commercial prospecting: we send you promotional messages, in particular via WhatsApp, only if you have explicitly consented to it. You may withdraw this consent at any time, without affecting the processing of your orders.
Your data is accessible only to authorised persons within the shop and to the following recipients:
We undertake never to sell, rent or exchange your personal data with third parties for commercial purposes.
Your order data is hosted by our technical platform, Tama, on servers located in the European Union (Netherlands). Files uploaded by you or by the shop (images, documents, digital files) are hosted with a storage provider located in the United States.
These transfers outside the territory of Benin are necessary for the performance of the contract concluded with you: without them, we could neither record, prepare nor deliver your order. They are also based, where applicable, on contracts concluded in your interest with our technical platform and our delivery partners.
Our providers, in Europe as in other regions, are bound by contractual confidentiality and security obligations equivalent to our own. The complete and up-to-date list of these providers, as well as the countries from which they operate, is published at https://www.viatama.com/fr/dpa.
We keep your data for the period necessary for the purposes described above:
Beyond these periods, your data is deleted or anonymised. You may at any time request the deletion of data that is not covered by a legal retention obligation.
We implement appropriate technical and organisational measures: access restricted to authorised persons only, encrypted connections, regular backups and access logging.
In the event of a data breach likely to harm you, we will notify you, as well as the competent authority in Benin, as soon as possible.
In accordance with the legislation applicable in Benin, you have the following rights:
To exercise them, write to amoni@liretama.com or call 2290162341212, specifying your request. We will respond within the legal deadline. A document proving your identity may be requested.
If you believe your rights are not being respected, you may refer the matter to the competent data protection authority where such an authority has been designated in your country, or to the competent courts.
The shop uses cookies that are strictly necessary for its operation, in particular to manage your cart, your session and your language choice.
Where the shop activates audience measurement or advertising tools provided by third parties, in particular Meta or TikTok, these tools place their own cookies and receive information about your browsing and orders. You may object at any time by writing to us at amoni@liretama.com or by adjusting your browser settings.
This policy may be updated. The applicable version is the one published on the shop on the date of your order.